The questions are so weird… And they repeat themselves.
“I feel I have a close relationship with GOG.” followed by "I feel that I am personally connected to GOG. "
“GOG changes how it treats me” … ??
Are they really asking for 25mn of my time for a survey badly made with AI?
Gog is a Czech company, right? Could it be a translation issue? Maybe an AI-written survey that was then translated? I don’t understand those questions either. I do know, however, that some “serious” surveys intentionally repeat questions with slightly different wordings in order to tease out nuance or detect how mutable a given opinion is (or whether the surgery-taker is paying attention?). Can’t say whether that’s the case here, of course; as you said, they’re weird questions.
Polish company.
The repetition was also in there for a few questions.