Omg, this was common on dell laptops that had the toggle switch on the side, nearly everyone hit it off when putting/removing it from their bags. And would freak the fuck out when they got to the office an hour before everyone else, including IT.
I hate people. You don’t have to be a computer person, but use some basic troubleshooting and common sense.
I have a picture saved of a laptop camera with the lens cover open so I can reply to anyone’s ticket saying their camera is “black”.
mine had a dedicated switch for that. on the front. so if you use your lap, you often toggle the switch.
Omg, this was common on dell laptops that had the toggle switch on the side, nearly everyone hit it off when putting/removing it from their bags. And would freak the fuck out when they got to the office an hour before everyone else, including IT.
I hate people. You don’t have to be a computer person, but use some basic troubleshooting and common sense.
I have a picture saved of a laptop camera with the lens cover open so I can reply to anyone’s ticket saying their camera is “black”.
All the help forums I searched to find an answer… and the one that got me was (paraphrasing),
“Hey, I know this sounds dumb. But do you have a wifi switch maybe? Is it an HP?”
And it all clicked… along with the issue, as soon as I toggled the switch. A lesson was learned that day lol