Me when I was in Poland buying water at Zabka which I told Presidents Choice MasterCard I’ll be in Poland for a time span, and yet they still froze my entire account and cut off access for a month while their fraud team worked it out. This was my only source of payment while I was abroad (I’ve since corrected this).
Their apology was $25 in in-store points, I said “what the fuck??” They came back to me with “Great news! I’ve been given permission to give you $50 in in store credits!”. To which I responded “get fucked” and cancelled my account.
I now roll with Simplii, Amex, and Wealthsimple and have had a much better experience. Although simplii has felt pretty barebones, I might change from them.
Me when I was in Poland buying water at Zabka which I told Presidents Choice MasterCard I’ll be in Poland for a time span, and yet they still froze my entire account and cut off access for a month while their fraud team worked it out. This was my only source of payment while I was abroad (I’ve since corrected this).
Their apology was $25 in in-store points, I said “what the fuck??” They came back to me with “Great news! I’ve been given permission to give you $50 in in store credits!”. To which I responded “get fucked” and cancelled my account.
I now roll with Simplii, Amex, and Wealthsimple and have had a much better experience. Although simplii has felt pretty barebones, I might change from them.