I’d guess the dialog was written by an AI that was never told to go implement the help function, but I know that the automated help or button to find help online rarely worked before AIs were capable of doing much of anything with code. Though odds are the broken non-AI help buttons were replaced with broken AI help buttons that were trained using the original broken code.

I had a similar error with a different application. Clicking “Get help with this” just opened the Documents folder in Explorer.