“I typed in YamzWorld into the Amazon app and lo and behold there were all my products there with my pictures from my website as well,” Montes-Tarazas said.
While he receives payment for sales, Montes-Tarazas said the arrangement strips away his ability to build direct customer relationships.
“I do get the sale and I do get the money, but customers never get to interact with my website, they have no ability to sign up for my mailing list. They have no idea who I am as an artist or what I stand for,” Montes-Tarazas said.
Havent call you a bootlicker nor i intent to.
Also subscriber amount changes a lot depending the product and the way you build it. At one point i worked in a company who got over 80% of people buying from them to subscribe to mailing list and average unsubscribe per email was under 2%.
Another point that can skew the numbers a lot is the products them self. Are you selling single high price products or multiple different knick knacks. Also you can calculate that this percentage of your customers add additional products to their shopping cart when they are in your enviroment. If you have enough movement in the site you can use the law of big numbers to calculate excatly how much revenue you have lost. At that point its not “potential revenue” but number based fact.
And you have lost the ability to connect with the customer. As the ai agent is the one making the purchase you dont get any data from the customer and you cant ask for the marketing permissions to reach them with. So its impossible to make personalised ads and you have no way to contact the customer after the first delivery. Again, these are things you can calculate.
About the legality of using bots or ai agents. Thats something legistlation has not been able to keep up, and what you said about them not breaking tos etc is right, but i want to specify that this discussion started and still is about is it possible to put price on “building a relationship with a customer” and it most definedly is. Any company that is even somewhat professional will know the average CLV of their audience and most companies can show how their activation actions effect that.
Edit;
As a after tought. You could ask during the discovery what times the AI agent has been showing your products in the inventory and compare those times with your average traffic on your site and point out any possible irregulaties.