Hello all,
I’m planning to install Linux Mint on the notebooks of some relatives as it’s not compatible with Windows 11 and thus not getting security updates anymore. They are absolutely not tech savvy and only using very basic stuff (web browser, print documents, maybe low level office stuff). Still I’m looking for a way to support them with some kind of remote control software if they have an issue. On Windows I liked Teamviewer for it’s simplicity, they can double click the icon and tell me the code that is displayed and that’s it. Is there something similar for Linux which doesn’t require complex setup on their end? FOSS is a plus, but not a must have.
Regards, rbn
Get an SSH tunnel working first.
That’ll find all the problems poking holes through home routers, dynamic public IPs, etc.
Once you’ve got that part running, then you can look at VNC or… and hear me out… I just run the X11 apps remotely. So I’m opening their apps on my laptop, changing the config for their session and it’s done.
I reconfigured Thunderbird that way when we moved email providers foe the family’s email.
No need for VNC to transmit all their screen when just the app is needed 😉
I like the idea. But vnc helps with troubleshooting because you can see their screen and walk them through steps so they won’t have to call you again. Thats much harder without visuals because quickly everything becomes “this thing over there”, frequently changing frame of reference.