We just switched my podcast community from Discord to Matrix and I’ve spent the last two weeks onboarding people.
I wrote these as a veteran Discord user just delving into Matrix and tried my best to frame things in a very Discord-centric way to help people understand the concepts in Matrix. It seemed to help some people.
Anyway, posting here in case they’re of use to anyone else.
It works as expected as far as Matrix is concerned. From what I can tell the aim and goals are just quite different from what a platform like Discord is going for.
If you’re going in wanting/expecting a perfect Discord replacement then it’s just not going to be that and doesn’t seem to want to be that either. Hence the need for onboarding documentation.
If you’re unable to make the mental shift to it such that it can work for you then there are other platforms that might more closely conform to what you’re after. We tried Stoat, Zulip, and Root before ultimately deciding on Matrix.