Not sure if it’s just me, but I’ve been running into this quite a bit.
My client conversations are spread across different messaging platforms, and sometimes important or more detailed discussions just get buried or overlooked.
It’s not even about the number of messages, it’s the fragmentation that makes it hard to keep track of everything in one flow.
Anyone else dealing with this? How are you keeping track of conversations without things slipping through?
Well, sounds like the issue is that important specification details aren’t part of the specification but clarified on the fly in some random chats.
At least it should be added to the issue/ticket description and not just as an appendix but a coherent text. Ideally, there should be a lot being clarified before even starting