Not sure if it’s just me, but I’ve been running into this quite a bit.
My client conversations are spread across different messaging platforms, and sometimes important or more detailed discussions just get buried or overlooked.
It’s not even about the number of messages, it’s the fragmentation that makes it hard to keep track of everything in one flow.
Anyone else dealing with this? How are you keeping track of conversations without things slipping through?
At work I have people contact me via Phone, Email, Slack or personally.
I always create a task in my project management software to keep everything in one place.
That makes sense for internal communication, but I run into more challenges on the client side. When different clients reach out across calls, emails, Slack, or messages, it gets quite scattered, and I’ve actually missed a few important tasks because something didn’t get captured in time.
Do you ever face this kind of issue too?