Hello!
TLDR: monitor started showing lines in the top photo, now it remains completely black except for a few pixels at the top. Can it be repaired, or do I have to buy a new one?
On Tuesday, my monitor (ASUS VA24EHE, 4.5 years old) started showing the lines that you can see in the top photo. Even though the lower 3/4 of the screen looked normal, they were frozen. After a couple of minutes, they went away and didn’t come back. Everything worked as usual.
On Wednesday, it “broke” almost completely. There is a slim bit of screen visible at the very top (10-20 pixels), everything else is black. The bottom photo kinda shows that area. I took the monitor off the monitor arm to use my secondary as new primary, and after a few hours, I could magically use it again, just like on Tuesday.
Today, it remained completely unusable all day long.
What I already tried:
- a different cable (still the same issues -> it’s not the cable)
- a different computer / my laptop (still the same issues -> it’s not my GPU)
That makes me think it’s the display itself that’s the issue. It’s most likely not a broken HDMI input, I think, because the same issues occur when I turn it on without any video cables attached. The bottom photo would usually show the ASUS logo, but it’s completely black except for the top bit. I don’t have DVI or VGA cables, nor does my computer have these outputs to test the monitor’s other inputs.
I’ve looked online and managed to find people with similar issues, but I don’t know if it’s exactly the same or something slightly different. Most of them were “diagnosed” with a broken display. What I’m most interested in is whether you think this can be repaired because I like this monitor. I’d also be interested in possible causes of this damage.
possible causes?
The monitor is attached to a monitor arm. I’ve been very bad about keeping it dust-free. In the morning, the sun shines on it and the plastic makes the occasion sound when it expands. There’s some heavy construction work going on on the neighbouring property and our entire house shakes from time to time (so maybe just a loose internal cable?). The room gets pretty cold in the winter and very warm in the summer because it’s barely insulated.
I know it’s hard to diagnose stuff like this with just a photo, but maybe that photo is a dead give-away that it’s broken?
I’d appreciate any help before I lug it to a repair shop just to be disappointed. Even if the answer is “definitely dead, buy a new one”. If you need any more info, just let me know. Thank you! And sorry for the terrible photos.
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When an LCD looks like that, the panel itself is damaged. There’s no fixing it.
Ah dang, and I assume replacing the panel is not an option / probably more expensive than buying a new monitor?
Looks cooked to me. You could get a buddy who knows what they’re doing to open it up and check but most likely that thing is toast.
Damn, that stinks. I really like that monitor. But thank you for the quick reply!
Sometimes a loose ribbon cable can cause this. I’d do like the other commenter said and open it up to check connections. If that doesn’t work then i’d junk it since it’d likely be the panel itself is bad.
Looking for a loose cable sounds like something I’m capable of doing. I’ll open it up and check if there’s anything obviously wrong, but if that’s not the case, it sounds like I’m out of luck. Thank you!
