The complaint says DoorDash drivers began waiting to batch multiple orders together after gaining virtual visibility into kitchen systems, allowing them to see when pizzas would come out of the oven.
Instead of immediately leaving with a completed order, the suit claims drivers waited “up to fifteen (15) minutes” for additional deliveries, increasing the time between when a pizza is removed from the oven rack and when it leaves the building to be delivered. That delay slowed deliveries, disappointed customers, and caused a sharp drop in sales, the suit says.
The lawsuit also alleges Dashers could see tip amounts and whether orders were cash payments, making some drivers less likely to accept certain deliveries.
Say you don’t care about cleanliness of the outside bag, you trust the little seal if any on the bag, and… the order is made fresh AND picked up AND delivered INSTANTANEOUSLY!
Magic! …except… $20 for $7 of food?!?!
PS: general public shouldn’t have that driver cleanliness concern, portions are generally extravagant nationwide (fast food too for combo meals … OK anything beyond bog standard combo), assume extremely-delayed food is rare enough it’s NBD—and still we are on the same page (where it counts!)
Simplifying yours then:
You pay $20 for $7 of food, how many more times you gonna do that :D (tech office workers say “MORE!” but, normal people… priced like gold for normals) [low mobility etc. excepted]
I used to work for a (fully remote) company that would give $20 in UberEATS credits if you had a lunchtime meeting. I’d always get like a $10 fried chicken lunch and still pay a couple bucks out of pocket because of all the fees. And the food showed up cold about two hours later.
I seriously don’t understand how anyone thinks it’s a service worth using.