The complaint says DoorDash drivers began waiting to batch multiple orders together after gaining virtual visibility into kitchen systems, allowing them to see when pizzas would come out of the oven.
Instead of immediately leaving with a completed order, the suit claims drivers waited “up to fifteen (15) minutes” for additional deliveries, increasing the time between when a pizza is removed from the oven rack and when it leaves the building to be delivered. That delay slowed deliveries, disappointed customers, and caused a sharp drop in sales, the suit says.
The lawsuit also alleges Dashers could see tip amounts and whether orders were cash payments, making some drivers less likely to accept certain deliveries.
“We’re a franchise and we want to cheap out on a working system by implementing a new technology which is a sycophant AI full of bugs and problems, which has a high risk of causing us a shit load of money. But then we get angry and sue if it doesn’t work.”
Well, you get what you paid for.
It’s like the early days of the internet. Companies like airlines going online with their ticket system with little to no cyber-security, and then complain when loads of people fly for free by just giving themselves a free ticket or lose loads of money by a simple bug charging people $0.
Maybe wait for a proper and safe working system instead?
Tell me you didn’t read the article without telling me.
I’m all for hating ai bullshit but some people do so to blindly
You don’t know what a franchise is do you?
The franchises are just businesses that are told what to do by Pizza Hut Central HQ who have to be obeyed for the franchises to keep their franchise. So if pizza hut want to implement an AI system then an AI system is implemented, how is that the fault of the franchises?
Pizza hut isn’t a franchise?
It’s literally in the title of the post.
Source
I think you’re confusing “franchise” and “franchisee”.
Source about franchising