I saw an issue today on a fairly popular project (better-auth, see the link to the issue attached). No repro, no context, just a wall of caps and profanity ending in “fuck you”. The maintainers ship this for free. People run production businesses on top of it, for free. And the thanks is someone raging into a text box because a minor bump cost them an afternoon.
I maintain and contribute to a few projects myself, so this hits a nerve a bit. Something people don’t see from the outside: it’s not enough to know how to build the thing. You also have to know how to defuse a thread where someone’s insulting you and not fire back, even though most of us aren’t paid for any of it, let alone the work of staying civil while being told to get fucked.
I’m not pretending breaking changes don’t cause real pain (that’s what the issue is about). But I keep coming back to a boundary question: if you’re not paying for it, do you actually get to demand anything? (Obviously yes, but we still need some boundaries)


I say thanks to open source maintainers all the time! 😄
Anyway, while a wall of profanity and fuck you is clearly not ok, I do disagree with this:
Just because you offer something for free doesn’t absolve you of all moral responsibility. I’m not saying you have a lot of responsibility, but “it’s free so you can’t complain!” is pure nonsense.
Go and give some kids free poisoned sweets and see how far that gets you.