It seems interesting, but at the same time the demos all seem to feature presses/simple gestures like stroking an object. The article’s title however, at least in my opinion, implies something along the lines as we see in capacitive displays, mainly a touchpad.
Interesting tech nonetheless! Especially the plant example seems interesting, as it implies that interactions can also occur on less conventional surfaces.
Disclaimer: the article only mentions AI, which I interpret as LLM in my statements due to context.
It feels like this article somehow downplays the effects of AI bias, especially considering how many health insurances already play against their customers. Those companies might push for that tech for those very reasons, simply to save money.
However, I am for AI helping with bureaucracy, as long as one can guarantee its accuracy.