Oh, I don’t even mean from lost sales, I mean because this service is fundamentally going to cost more than the “theft” (lol) it’s allegedly stopping. If any one employee (or even a team) is doing this at scale and a business needs AI tracking customers to pick up on it, there is something drastically wrong.
This service is basically pure AI hype. It’s not doing anything a minimally engaged manager couldn’t already do with the salary you’re having to pay them anyway. Except the AI is also doing it worse and at a higher cost. Yay!
I had a friend whose dad was in the military and got served something spiked at a party that popped up on a surprise drug test the next day. It was a huge deal (especially because this was like 40 years ago), he had to go to military court and get people that were at the party to testify for him. He was really fortunate the judge ruled in his favor.