You don’t need AI for headless apps; you can (and often should) just forego a dedicated UI if existing platforms are a simpler approach. E.g. in most Indian cities we book metro/subway tickets not through an app, but over a WhatsApp text with a simple bot.
The orange techbro forum site (news.ycombinator.com) is built on a Common Lisp backend (it used to be a Racket-based DSL before). IIRC Grammarly is (was?) also written in Common Lisp.
They’re actually acknowledging this in their latest blogpost
Author likely isn’t talking about generic chatbot use, but about agentic systems that are being pushed for automating everything to the point you don’t have to touch your keyboard or move cursors anymore.
Just don’t use IM apps to communicate with clients? I have always only known to do official communications over email. Is this not a universally well-established convention?