
Oh no, big balls got sacked
Oh no, big balls got sacked
I design call centers for my job, we have an AI bot that can handle non emergency calls and what you said at the end is how we do it.
911 calls always start with a person, and the dispatcher can make the determination to transfer to the non-emergency bot. Y’all get too many calls that aren’t actual emergencies tbh.
Edit: I looked up Versaterm’s solution, CallTriage, and it’s important to note that the AI isn’t for 911 calls, it’s for non-emergency line calls only. The article is conflating the non-emergency calls with 911 calls for shock value.
Edit: I’m pretty sure the article is just going for shock value, and a lot of the commenters are getting baited. The City isn’t looking to make 911 calls go to an AI. It’s people who call the non-emergency line.
I design call centers (including for PubSec) for a living. We have a service offering for a non-emergency 911 bot. It’s honestly not even that new of a feature, it was around before the generative AI boom. Dispatch Centers are chronically understaffed, the job is hella stressful, there’s a lot of attrition and training new employees takes a lot of time because the calls can be sensitive or complex.
There is a pretty defined split in different cities (I mostly do state & local govt, not federal) in terms of who wants AI and who despises it. Some folks that lead dispatch groups are VERY adamant that everything needs to be a person, they often have big egos because their call center is “the most important” in any city.
And yeah, we’ve implemented the non emergency 911 bot for customers before. Our design starts with an agent though, and if the agent makes the determination that it’s not an emergency, they transfer the call over to the automated line. Btw, roughly half of all calls into a 911 center are actual “emergencies”. So they get a shit ton of calls they don’t need to, my guess is just because 911 is easy to remember and a non emergency line isn’t, I feel like we need another 3 digit line for “not life and death but still important” calls.
Well now I feel awful for not helping when they needed admins :( I don’t manage servers or even have experience managing communities.
Fuck you and I’ll see you tomorrow!
My absolute first PC game I ever remember was Math Blaster lol I loved it
The only famous douche I know that’s very good at chess is Andrew Tate lol
It’s also Italian for last.
There’s an Italian singer named Ultimo, but this doesn’t match his merch.
The numbers come from an overly simple way to level out trade deficits.
So if I sell you $100 in goods and you sell me $120 dollars in goods, I’m “losing” money, therefore 20% tariff (tax to sell me something). In reality, you’re going to increase your prices and sell me $140 worth of the same stuff.
All the AIs did was expand this to a global scale, what’s insane to me is that the math adds up. It doesn’t take an AI to do this though, some economics undergrad could come up with the same thing. Understanding the underlying methodology shows how it completely lacks nuance or understanding of how the world really works.
It’s terrifying that this is plausible.
My guess is that they’re doing it in waves. I’ve been hearing about it removed for weeks, only happened to me a few days ago.
I really hate the term “topless Netanyahu”
The only other link to OPs picture I saw was on a Spanish Twitter page that does astronomy tours.
I did find a random IG poster that has photos taken in Norway as well and there are some weird patterns I wouldn’t have expected. https://www.instagram.com/p/DD47EBVS6jq/
Yeah, I keep seeing articles like this, but a slightly different sized version of the same console isn’t a radical idea. It baffles me, this isn’t why the Wii U failed.
Oklahoma only has 1 county lit up, and it’s where a state university is, OSU. But it’s ranked lower nationally than OU (#196 vs #132). Both are in otherwise small towns, basically overrun by their respective colleges. Anecdotally, Norman (OU) is known to have nothing in town, but Stillwater (OSU) has it’s own subculture and town pride.
I’m curious how many of these counties just contain college towns vs how many actually might attract highly educated people.
LBJ had a special button installed that would summon someone to bring him a Fresca.
100% agree, it’s hot garbage. I have no idea how it’s lasted
Pretty much just MS Dynamics. Or you build your own, that’s common too.
There are others, Zendesk has a CRM, some use ServiceNow or Hubspot but those don’t fit the same use case.
Just fold the bottom of the jacket in.
Or, you know. Have good posture lol.