This is not Microsoft. I haven’t updated my plex software in over six months and it runs fine. Still, yes, I would expect updates to any software I purchase as new patches are needed for OS updates, etc. That shouldn’t be more than two updates a year for a given OS - if at all.
Selling a product, generating revenue, using revenue to improve products or create new products is how we used to run businesses.
If they’re unable to maintain software updates with the revenue they get, then they should discontinue support of less popular products.
As I’ve stated on the plex forum, plex is no longer a media management and consumption platform. It’s a video on demand service. That’s their prerogative and that’s fine. The issue is that they’re discontinuing a product that people have purchased and use on a regular basis. I paid money for a product and that product can no longer be used if I change the device I use that product on. They should have left the existing product alone and released something wholly new.
Big Tech doesn’t run social media. It runs algorithmic advertising platforms.
The majority of people using algorithmic advertising platforms are not content creators, they’re consumers (if you’re reading this, you’re probably not in the majority). They have no interest is active participation in “social media”. They’re in it for the entertainment, the distraction, the memes, the algorithm telling them what they should care about. You can’t remove this feature and expect these users to find content for themselves.
You can argue the pros and cons all you want, your reasoning may be factual and altruistic, but you will not get a substantial portion of content consumers to migrate to platforms that require more effort. They know what they’re signing up for. They have no interest in “reclaiming social media”.
Bluesky and Mastodon are fantastic platforms that, in my opinion, revive some of the core tenants of social microblogging. But this is like comparing a bulletin board system (BBS) to the Yahoo! homepage. Some people want to be involved, some people want to be told.
One of these platforms offers a greater profit making opportunity than the other. If one allows people to make money and another does not, what’s the motivation for the most influential of creators to embrace the latter? And then what’s the motivation of the consumers to embrace a platform that lacks the most influential creators? (Again, if you’re reading this, you likely aren’t a member of the majority.)