1. Family member has 720p webcam
  2. Family member buys shiny new 1080p webcam
  3. Family member plugs in shiny new webcam and gives me a videocall to test it
  4. New camera works flawlessly. I get to keep the old 720p cam. Yippee!!

…BUT THEN

  1. Family member goes to the website listed on camera’s packaging and clicks the big blue download button
  2. download button installs custom usb driver and companion app
  3. companion app has twenty quadrillion toggles and dials spread across fifty billion tabs and sub menus. Family member spends all evening twiddling with it.
  4. No matter what, the image looks like crap. Too bright, but not enough contrast. Worse than it did originally.
  5. next day family member asks for his old 720p webcam back, I get to keep the 1080p webcam

I’m happy with my new webcam so I’m not complaining, but why do people do this?? Why do manufacturers make these shitty custom driver? The whole point of USB is to be plug-and-play without any custom software.

  • BanMe@lemmy.world
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    1 day ago

    Oh god, I set up a print server at work, it’s been a minute since I managed printers, and somehow I became convinced that HP’s Smart Universal Driver would work for all the HP printers.

    Well, first off, if you set up a print server, Microsoft automatically implements the setting, “don’t download drivers from server, use Microsoft generic Point & Print drivers,” which don’t work at ALL.

    So I undeploy all the printers and redeploy them with the correct setting - well that Microsoft drivers is still installed on all PCs and they want to use it by default. So lots of individual workstation fixing.

    And then the HP driver fails, directing every HP printer to use Tray 1 (bypass) by default, not the drawer full of paper like it would normally.

    So I’m 3 months into this job at this point, and everyone thinks I’m a moron.

    Good times.

    • Krudler@lemmy.world
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      1 day ago

      It fucks me off to no end that 30+ years after the boom in personal computing, there’s been effectively ZERO progress on the usability/stability of printers.

      Recently became the “printer guy” at work as well. Endless, daily tomfuckery. There is no fucking reason for there to be a “printer guy” in 2025.

      • Meron35@lemmy.world
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        12 hours ago

        I will not stand for this CUPS/IPP (internet printing protocol) erasure!

        Most recent printers have supported internet printing protocol for years, which is web based and explicitly does not require printers. This is what CUPS has also moved towards.

        macOS and Linux have had built in support for CUPS drivers/printers for decades, so it’s really just a Windows problem, who insist on their own Microsoft print servers.

    • Die4Ever@retrolemmy.com
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      21 hours ago

      I setup dual boot on my dad’s computer, and getting the printer working and shared on the network was easier in Linux than in Windows. I gave up on Windows and just told him to boot into Linux if they need to print anything lol.

    • AbsolutelyClawless@piefed.social
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      1 day ago

      I’m kind of in charge of printers at work. There’s this annoying bug in M$ Office where sometimes their dumb apps override default printer choice and there doesn’t seem to be any sane fix out there. I keep getting a few annoyed admin people complain about this, and I’m like wtf am I supposedtl to do here??, I’m not an M$ dev. God, I hate working with M$ products.

      • renzev@lemmy.worldOP
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        1 day ago

        At this point I have completely given up on printer drivers. I just put files on a usb stick and plug it into the printer to print. Printer doesn’t have that functionality? Oh well, it’s as good as broken to me. Biking to the local library will take less time and kill less nerve cells than troubleshooting that piece of crap. I can only pray for people like you who have to work with this mess on the daily.