“Every single Monday was called ‘AI Monday,’” Vaughan said, with his mandate for staff that they could work only on AI. “You couldn’t have customer calls; you couldn’t work on budgets; you had to only work on AI projects.” He said this happened across the board, not just for tech workers, but also for sales, marketing, and everybody else at IgniteTech. “That culture needed to be built. That was the key.”
This reads like a very weird AI circlejerk. They repeatedly mention that AI is the solution every company should adopt, but fail to provide a single example of succesful application. And I mean a how not a reult. They say ‘company X KPI are this % better thanks to AI’, but not how they applied it. Just talk of AI mindset, and ‘culture’ but I would have liked to understand what exactly it was used for (like agents, chatbots, automation of something in particular). It just reads like a lot of patting in the back and hot air so far, which is a pity because I would be interested in reading about real life cases of successful AI implementaiom
They asked an LLM for the KPIs and it helpfully made up the figures they wanted to see.
Which became a self fulfilling prophecy once they showed those awesome “results” to the investors.
Of course it’ll all come crashing down once the investors ask for a return on their investment and there are no more new investors to support the pyramid, but by that point someone (probably not the brainrotten CEOs, who are drinking their own coolaid) will be far away with the money in a Cayman Islands bank account…
I used to joke that the CEO of my former employer must subscribe to some magazine called “CEO Weekly” in which they must periodically mention, in a similar “no examples of usage, just KPIs” manner, webchat. She would always forget about it promptly and then random number of weeks later bug my boss again.
I told him if they want me to come up with how they can use webchat and be their solutions designer they need to double my salary. $60k USD was not enough for being a tier 3 systems admin, a fax and telephony specialist, and figuring out their use cases for them just to check a box that says “we have it!”