As evidence, the lawsuit cites unnamed “courageous whistleblowers” who allege that WhatsApp and Meta employees can request to view a user’s messages through a simple process, thus bypassing the app’s end-to-end encryption. “A worker need only send a ‘task’ (i.e., request via Meta’s internal system) to a Meta engineer with an explanation that they need access to WhatsApp messages for their job,” the lawsuit claims. “The Meta engineering team will then grant access – often without any scrutiny at all – and the worker’s workstation will then have a new window or widget available that can pull up any WhatsApp user’s messages based on the user’s User ID number, which is unique to a user but identical across all Meta products.”

“Once the Meta worker has this access, they can read users’ messages by opening the widget; no separate decryption step is required,” the 51-page complaint adds. “The WhatsApp messages appear in widgets commingled with widgets containing messages from unencrypted sources. Messages appear almost as soon as they are communicated – essentially, in real-time. Moreover, access is unlimited in temporal scope, with Meta workers able to access messages from the time users first activated their accounts, including those messages users believe they have deleted.” The lawsuit does not provide any technical details to back up the rather sensational claims.

  • PieMePlenty@lemmy.world
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    4 hours ago

    I never used WhatsApp, but what made people think they used e2e? I’m way passed blindly believing what any company says they do without proof. I’d expect some kind of key or certificate management in the app, is that present?

    Heck… my default is still to think every website does plaintext password storage. I can’t prove it, but neither can they. Stop storing my passwords in plaintext lemmy! /s

    • purplemonkeymad@programming.dev
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      3 hours ago

      Around a year ago WhatsApp had large ads that just said “no one else can read your messages.” I don’t think most people thought that some one could, which makes me wonder why they were paying so much to say it.

  • matlag@sh.itjust.works
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    7 hours ago

    Proposed line of defense: “With all respect, M. Judge, with all the different times we fucked our users, lied to them, tricked them, experimented on them, ignored them, we already sold private discussions on Facebook in the past, our CEO and founder most famous quote is «They trust me, dumbfucks!», the list goes on and on: no one in their sane mind would genuinely believe we were not spying on Whatsapp! They try to play dumb, they could not possibly believe we were being fair and honest THIS time?!”

  • skisnow@lemmy.ca
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    9 hours ago

    15 years ago I’d have called this a conspiracy theory given how the evidence seems to be anecdotal, but given literally every single other thing we’ve learned in recent times about how cartoonishly evil and lying the tech bros truly are, it seems entirely likely.

  • Delilah@lemmy.blahaj.zone
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    11 hours ago

    Wait, you are telling me that the company whos entire business is collecting personal information, including people who don’t sign up for their services, to leverage for advertising, is keeping their platforms unsecured they can continually grab more information rather than secure it?

    I for one am shocked, absolutely shocked.

  • PierceTheBubble@lemmy.ml
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    13 hours ago

    E2EE isn’t really relevant, when the “ends” have the functionality, to share data with Meta directly: as “reports”, “customer support”, “assistance” (Meta AI); where a UI element is the separation.

    • partofthevoice@lemmy.zip
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      Yeah. E2EE isn’t a single open standard. It’s a general security concept / practice. There’s no way to argue that they don’t really have E2EE if in fact they do, but they keep a copy of the encryption key for themselves. Also, the workers client app can simply have the “decrypt step” done transparently. Or, a decrypted copy of the messages could be stored in a cache that the client app uses… who knows? E2EE being present or not isn’t really the main story here. It’s Meta’s obvious deceitful-ness by leveraging the implicit beliefs about E2EE held by us common folk.

      • PierceTheBubble@lemmy.ml
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        7 hours ago

        Yeah, I guess if you want users to keep sharing “confessions, [] difficult debates, or silly inside jokes” through a platform you’ve acquired, E2EE might give the WhatsApp user the false sense of privacy required.

        • partofthevoice@lemmy.zip
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          It’s not End to End and The guy in the Middle. The message is encrypted from one end to the other. The detail about who has a copy of the key doesn’t spoil that fact, and I guarantee you Meta doesn’t care about using E2EE as a marketing term even if it misrepresents their actual product by matter of status quo. What matters is what they can theoretically argue in a court room.

          A proper solution would be to have an open standard that specially calls out these details, along with certifications issued by trusted third parties.

  • socsa@piefed.social
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    14 hours ago

    It is end to end encrypted but they can just pull the decrypted message from the app. This has been assumed for years, since they said they could parse messages for advertising purposes.

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    15 hours ago

    If I am not adding my own private key to the app, like in Tox, I don’t trust their encryption.

    • Derin@lemmy.beru.co
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      14 hours ago

      What’s stopping the app from keeping your private key and still not encrypting anything?

      I’m not trying to be difficult here, I just don’t see how anything outside of an application whose source you can check yourself can be trusted.

      All applications hosted by other people require you to react positively to “just trust me bro”.

      • GamingChairModel@lemmy.world
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        10 hours ago

        Or, if the app has the private key for decryption for the user to be able to see the messages, what’s stopping the app from copying that decrypted text somewhere else?

        The thread model isn’t usually key management, it’s more about the insecure treatment of the decrypted message after decryption.

    • wallabra@lemmy.eco.br
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      15 hours ago

      Tox also isn’t that great security wise. It’s hard to beat Signal when it comes to security messengers. And Signal is open source so, if it did anything weird with private keys, everyone would know

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        7 hours ago

        And Signal is open source so, if it did anything weird with private keys, everyone would know

        Well, no. At least not by default as you are running a compiled version of it. Someone could inject code you don’t know anything about before compilation that for example leaked your keys.

        One way to be more confident no one has, would be to have predictable builds that you can recreate and then compare the file fingerprints. But I do not think that is possible, at least on android, as google holds they signature keys to apps.

            • qyron@sopuli.xyz
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              4 hours ago

              I did and nowhere is Signal mentioned in the article.

              You state Whatsapp uses Signal. So, again: how?

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                The article does not describe what encryption it uses, it described how they’re abusing it. Whatsapp using Signal protocol is public knowledge.

                What I’m trying to say is that a company using signal for it’s messaging app does not imply your data is safe from that company or governments.

                You recommending an app purely because of Signal protocol under an article about how an app abuses signal protocol is pretty fucking ironic (aka. bad timing)

            • REDACTED@infosec.pub
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              Read the article? An app using signal does not imply that your data is still encrypted from corporations or government. Your neighbour joe is not very likely to break already established SSL, so using signal feels like someone is trying to sell me a bridge. Sense of false security. In fact, that was probably their goal all along.

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            13 hours ago

            WhatsApp is using Signals protocol for communication: https://signal.org/blog/whatsapp-complete/

            I don’t fully understand what it entails, but from what I understand is that yes, WhatsApp is using the same encryption and message flow that signal uses, but you’re still using Meta’s app, and they can just read the plaintext message from there.

            • qyron@sopuli.xyz
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              13 hours ago

              To my knowledge, under Signal, the encription keys are locally generated and stored, and the traffic flows between end points as a closed packet.

              This does not seem to be the case here, as the keys are generated and stored outside your equipment and, thus, are viable to be used by a third party to access packets.

              But I admit I speak heavily burdened by technical ignorance.

              • kuhli@lemmy.dbzer0.com
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                13 hours ago

                My understanding is they’re sending a request to your device that then decrypts and uploads messages, not storing the keys outside your device.

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                  10 hours ago

                  that’s incorrect. with whatsapp, your keys are stored on meta servers (the same as things like imessage). they can simply decrypt them whenever they like, just like being signed in as you. it’s completely invisible to your client

    • Pika@sh.itjust.works
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      15 hours ago

      Man, you just brought back memories. I forgot qtox was even a thing. I think I still have my profile saved in my dev folder somewhere for my account

    • zeca@lemmy.ml
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      13 hours ago

      Telegram doesnt even pretend to be end to end encrypted.

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        Telegram for iOS lets you create “secret chats” but as far as I know other platforms have eliminated that functionality at the request of governments. And I would assume Apple technically controls the keys on device.

          • wuffah@lemmy.world
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            3 hours ago

            Not natively that I know of, but Telegram for iOS has the option when looking at someone’s profile. However, the Windows client does not.

    • REDACTED@infosec.pub
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      The telegram was clear as a day they announced cooperation with the Russian government and they unblocked it. That was way before the whole France fiasco, I doubt they’re actually giving up the keys to France. I’m from East and many say that Telegram now is essentially a Russian weapon. Surveillance at home, total free reign (sell drugs, spread CP, etc.) in west.

      If you’re American, I believe Telegram is actually safer than Whatsapp, as long as you can ignore the dirty side of it (surface deep web?), hence why Europe wants it under control

  • Treczoks@lemmy.world
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    13 hours ago

    Why am I not surprised? Whether there is no end-end encryption, they have a copy of every key, get the decrypted messages from the client, or can ask the client to surrender the key - it does not matter.

    The point is that they never intended to leave users a secure environment. That would make the three latter agencies angry, and would bar themselves from rather interesting data on users.

  • fodor@lemmy.zip
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    9 hours ago

    It will be interesting to see if this goes anywhere. It looks like the claims are based on specific aspects of California law (put simply: wiretapping, privacy, and deceptive business practices). Do they have a strong case? I don’t know, not worth my personal time to research state law on these issues.

    Is there enough to go to court? Certainly the lawyers think so, and I agree. If Meta is claiming E2EE (which it is) and then immediately undercutting that by re-transmitting large numbers of messages to itself (which is alleged), that sure feels deceptive to me, and it’s easy to think that a jury might agree.