The company compiled information from franchisees and guests on how to measure friendliness, resulting in the fast food chain training its AI system to recognize certain words and phrases, such as “welcome to Burger King,” “please,” and “thank you.” Managers can then ask the AI assistant how their location is performing on friendliness.

      • webhead@lemmy.world
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        1 hour ago

        Thing is, I’m sure they do. But they’re middle management so they can’t do shit about it. Executives that think this stupid shit up have their heads so far up their ass they don’t understand how incredibly dumb their ideas for what AI does actually are.

        • Jakeroxs@sh.itjust.works
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          42 minutes ago

          Idk, one of my co-workers on another team specifically brought up to their manager that what it’s currently being trained to do is basically a majority of the managers job and he didn’t get it.

          Maybe he does and was just playing it off though 🤷