The company compiled information from franchisees and guests on how to measure friendliness, resulting in the fast food chain training its AI system to recognize certain words and phrases, such as “welcome to Burger King,” “please,” and “thank you.” Managers can then ask the AI assistant how their location is performing on friendliness.

  • zarkanian@sh.itjust.works
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    3 hours ago

    If they want to lean more into the branding, they should do something like make the BK uniforms more regal. I’m thinking flowing robes, little plastic crowns, that sort of thing.

    • jj4211@lemmy.world
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      10 minutes ago

      plastic crowns, I’ll settle for nothing short of genuine gold and gems, thank you very much.