Have it your way?

The company compiled information from franchisees and guests on how to measure friendliness, resulting in the fast food chain training its AI system to recognize certain words and phrases, such as “welcome to Burger King,” “please,” and “thank you.” Managers can then ask the AI assistant how their location is performing on friendliness.

  • switcheroo@lemmy.worldEnglish
    2·
    2 hours ago

    Not that I would ever go in a BK, but if I hear that shit, I am going to assume it’s sarcasm and that’s going to ruin my day.

    I am in there for a burger. The employees are there for their paycheck. As long as I can order one, I don’t care if they did little more than grunt as a reply.

    Also that sounds a bit humiliating and demeaning. I really don’t care for this…