Ok but real advice, people don’t deserve IT supports, if I give clear instructions and they don’t follow them, it’s magically my exclusive fault that their ancient computer had an hardware failure that happens to be completely unrelated to the issue I was tasked with. Please, don’t yell at me.
My computer, my issues, your computer, your issues.
I had experiences that made me this way, ye’ old tech wizards in your mighty towers too are at risk of meeting assholes.
So this morning I had to go to my mother’s house for IT support as one of her monitors wasn’t working. I plugged the power cable back in to the back of the monitor and the problem was solved.
I’m not sure the level of IT support I provide is high enough to get blamed for anything 😆
I’m unironically like that with apple things. The last time I used an apple things was 15 years ago. Im comfortable doing just about anything technical on windows, Linux and android, but hand me an iPhone or a MacBook and I instantly realise how those elderly technologically impaired people feel - completely lost.
I just generally try to avoid letting people know how technically savvy I am. I’d rather not do basic tech support for everyone I know.
Ok but real advice, people don’t deserve IT supports, if I give clear instructions and they don’t follow them, it’s magically my exclusive fault that their ancient computer had an hardware failure that happens to be completely unrelated to the issue I was tasked with. Please, don’t yell at me. My computer, my issues, your computer, your issues. I had experiences that made me this way, ye’ old tech wizards in your mighty towers too are at risk of meeting assholes.
So this morning I had to go to my mother’s house for IT support as one of her monitors wasn’t working. I plugged the power cable back in to the back of the monitor and the problem was solved.
I’m not sure the level of IT support I provide is high enough to get blamed for anything 😆
The magic words I use are, “Oh! This isn’t Linux. I’m not sure how to use these, anymore.”
If anyone irl asks, I’m “trying to learn how to use Linux”. Which is technically true, I still learn new things all the time!
I’m unironically like that with apple things. The last time I used an apple things was 15 years ago. Im comfortable doing just about anything technical on windows, Linux and android, but hand me an iPhone or a MacBook and I instantly realise how those elderly technologically impaired people feel - completely lost.