• gedfromgont@piefed.ca
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    9 hours ago

    It won’t hurt asking but if you think just because their profits are up they’ll be fine replacing that RAM when the alternative is to simply have the customer buy new, now expensive RAM (because what else would they do?), then I am not sure what to say.

    • pulsewidth@lemmy.world
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      7 hours ago

      You could just say ‘I sadly live in a country with lax consumer protections’ and move on. I’d empathize.

      If the product is faulty and within the mandated warranty or reasonable lifespan of the product, the manufacturer or supplier legally must remedy it in most countries.

      • EveningPancakes@lemmy.dbzer0.comOP
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        3 hours ago

        I’m going to contact them today. G.skill says they have a lifetime warranty on their RAM, and these 2 sticks were bought in December 2024 (for $65…)