The complaint says DoorDash drivers began waiting to batch multiple orders together after gaining virtual visibility into kitchen systems, allowing them to see when pizzas would come out of the oven.
Instead of immediately leaving with a completed order, the suit claims drivers waited “up to fifteen (15) minutes” for additional deliveries, increasing the time between when a pizza is removed from the oven rack and when it leaves the building to be delivered. That delay slowed deliveries, disappointed customers, and caused a sharp drop in sales, the suit says.
The lawsuit also alleges Dashers could see tip amounts and whether orders were cash payments, making some drivers less likely to accept certain deliveries.
Partially related: I remember some months ago, down here in Brazil, UberEats and iFood drivers were getting restless about the complete lack of any rights when working with the apps - no rest time, no charging stations, low pay, all while being told that you’re “being your own boss, working when you want to!”. They usually formed whatsapp groups to complain about that.
In an almost inexplicable twist, the majority that wanted more rights also wanted the govt to stay the fuck away and were against a law that was meant to regulate working for apps. Said law included many of the rights they wanted.
Glad to see American idiocy is spreading /s
A tremendous amount of money has been invested to ensure that it is.