• theparadox@lemmy.world
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    17 days ago

    Going by the official/intended definition of enshittification, it’s not “how shitty is the product” for consumers, that’s just a part of it. It’s a whole process:

    1. Capture consumer clients by offering great service to users at low cost or free
    2. Capture business client market by abusing captured users in favor of business clients
    3. Fuck over captured business clients and consumer users for maximum profit/power.

    Seeing as how the governments would qualify as a type of business client… the process is likely to, in the end, involve the government getting fucked.