Ford has admitted to rehiring hundreds of human workers after its aggressive AI adoption strategy backfired.

The US automaker hired over 350 veteran engineers, referred to internally as “gray beards”, over the past three years in order to address mistakes made by automated systems.

The staff will lead quality reviews after the automation issues cost the company billions of dollars, Bloomberg reported, while some workers will also help improve and train the AI systems.

“We had been relying more and more on automated quality systems and not getting the desired results,” said Kumar Galhotra, Ford’s chief operating officer.

“We brought back technical specialists and they hunt for failure points before a part ever reaches the plant floor.”

  • FlashMobOfOne@lemmy.worldOP
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    8 hours ago

    Lots of bad headlines for Ford this year. This one comes after they admitted publicly that if Chinese cars were allowed in American markets they wouldn’t be able to compete. (Compete in this context really means: “Couldn’t price gouge”.)

    • MasterBlaster@lemmy.world
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      9 hours ago

      Actually, it is in the total context. Battery tech, style, price, durability of Chinese electric vehicles blow away anything we have.

      The chinese government is blowing huge wads of cash supercharging their strategic technologies. Without some coordinated approach over here, there is no way to compete with that.

      Republicans have been whittling away at tech and basic science investments since the “contract with on America”. This is what happenas as a result.

    • Fishnoodle@lemmy.world
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      8 hours ago

      Yeah. They’re just butt hurt because with actual competition they couldn’t charge 60k+ for an over engineered piece of shit that will strand you at any given time because of a software or hardware failure.

      My inlaws just bought a new Ford, some SUV thing, haven’t had it a year, and there’s already a recall because of a software issue. The automated Avoidance system has a bug where it can be triggered at incorrect times. WHICH WILL CAUSE THE VEHICLE TO SUDDENLY SLAM THE BRAKES WITH NO WARNING OR HUMAN INTERACTION.

      like what the actual fuck. That’s an issue that could absolutely cause a serious accident. Everyone who owns that model should be getting at least 10k in addition to the issue being fixed asap

      • FlashMobOfOne@lemmy.worldOP
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        2 hours ago

        100%

        A better product means Ford has to actually produce better products, which cuts into the number of megayachts their CEO, board, and shareholders can squeeze out of their workers.