Features: Supports local wake word detection Dual microphone array Provides audio volume control and hardware microphone mute buttons Default firmware supports Wyoming Satellite protocol For more info, please visit PineVoice wiki page: https://wiki.pine64.org/wiki/PineVoice About: CPU: Bouffalo BL606P (1x T-Head C906@480 MHz, 1x T-Head E907@320MHz) Memory: 32 MiB pSRAM, 788KB SRAM Storage: 16 MiB Flash Wireless: Wi-Fi 802.11 b/g/n, Bluetooth 5.x Dual-mode (BT+BLE) Package: Includes USB-A to USB-C power cable Dimension: 65mm x 65 mm x 66mm PLEASE NOTE The PineVoice still in early stage development cycle and may suffer on some performance issues such as wake word detection. Please refer to wiki page for regular firmware update Warranty: 30 days
We offer a 30-day warranty. We will ship you a replacement during that period if you encounter any hardware defects and return it . We think this is a fantastic watch, and we stand behind it. But we can’t stand up behind it forever - life happens. We’re also a much smaller company than before. We can’t afford to bring these new watches to market unless we can contain our exposure to risk. To balance that, we’re clearly stating our terms in the interest of being as transparent as possible, enabling you to make an informed decision.
We don’t offer buyer’s remorse refunds. The information about what Pebble is and does has been around for 14 years now. You all should have a pretty good idea of what the product is and whether you want it. It’s also very hard to do reverse logistics worldwide (ie getting watches returned). If you don’t want a Pebble, please don’t order one 😉.
I find that disappointing and I’m honestly confused about how that checks out legally in EU.
E: I like how AirGradient approached this where you get parts for DIY kit (which is practically almost fully assembled and it’s just formality to do the finishing screws) where you get no warranty but at a much cheaper price in return and the risk is on you: https://www.airgradient.com/indoor/
The monitor with warranty is 230 USD and the kit without warranty is 138 USD.
I think it may be a question of how involved the EU really is, are they even technically ‘selling’ an item in the EU? Yeah, obviously, people are buying and having it shipped to the EU, but if a product ships straight from a factory in China designed by a business in the US with no real presence in the EU, I’d imagine there’s likely just not a lot they could do to hold them to EU law.
Feels like the worst they could do would be to just not let them ship their product into the country anymore.
Thats exactly what happens. In order to be imported they need to be CE stamped. If its found imports are coming through misappropriated or unstamped there are fines for all involved, from manufacturers to resellers to logistics firms.
I’m pretty sure you just get a 30 day return period in the EU, regardless of your reason.
While I don’t fully agree with this (online shopping should not be encouraged, especially multiple round-trips for some clothes that you ordered in the wrong size), it is the law.
We don’t offer buyer’s remorse refunds
they most certainly do, or will when you threaten to report them.
When shopping online, you have 14 days after receiving without having to specify any reason. In store it depends on if the customer had the chance to look at the product. If yes, there’s no requirement to accept intact and functional goods.
In both cases you have 1 year where the manufacturer has to prove that the product was intact when you received it (e.g. it’s not a design/production defect).
The customer then can choose if they want to have the product replaced, repaired, or returned. (Within limits, if the price of repairs are uneconomical or the product no longer exists, the seller can refuse)
At least in Germany you then have 1 year where the customer has to prove that the defect existed at the time of sale, and there hasn’t been any “irregular or improper” use, for the seller to be forced to either repair, replace, or return the product.
(Re)pebble smartwatches also have only 30 days long warranties… https://repebble.com/warranty
Here’s a quote from one of their blog posts: https://repebble.com/blog/pebble-time-2-is-in-mass-production
I find that disappointing and I’m honestly confused about how that checks out legally in EU.
E: I like how AirGradient approached this where you get parts for DIY kit (which is practically almost fully assembled and it’s just formality to do the finishing screws) where you get no warranty but at a much cheaper price in return and the risk is on you: https://www.airgradient.com/indoor/
The monitor with warranty is 230 USD and the kit without warranty is 138 USD.
I think it may be a question of how involved the EU really is, are they even technically ‘selling’ an item in the EU? Yeah, obviously, people are buying and having it shipped to the EU, but if a product ships straight from a factory in China designed by a business in the US with no real presence in the EU, I’d imagine there’s likely just not a lot they could do to hold them to EU law.
Feels like the worst they could do would be to just not let them ship their product into the country anymore.
Thats exactly what happens. In order to be imported they need to be CE stamped. If its found imports are coming through misappropriated or unstamped there are fines for all involved, from manufacturers to resellers to logistics firms.
I’m pretty sure you just get a 30 day return period in the EU, regardless of your reason.
While I don’t fully agree with this (online shopping should not be encouraged, especially multiple round-trips for some clothes that you ordered in the wrong size), it is the law.
they most certainly do, or will when you threaten to report them.
When shopping online, you have 14 days after receiving without having to specify any reason. In store it depends on if the customer had the chance to look at the product. If yes, there’s no requirement to accept intact and functional goods.
In both cases you have 1 year where the manufacturer has to prove that the product was intact when you received it (e.g. it’s not a design/production defect).
The customer then can choose if they want to have the product replaced, repaired, or returned. (Within limits, if the price of repairs are uneconomical or the product no longer exists, the seller can refuse)
At least in Germany you then have 1 year where the customer has to prove that the defect existed at the time of sale, and there hasn’t been any “irregular or improper” use, for the seller to be forced to either repair, replace, or return the product.