• farmgineer@nord.pub
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    8 hours ago

    I did tech support back in 2000 for dial-up and DSL. We were outsourced (though still in the US) for a major telco. We would get punished if we took too long on any call. It was always painful when clearly lonely old folks would want to keep talking.

    • mojofrododojo@lemmy.world
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      6 hours ago

      fuck this brings back memories of ‘ok, now check the box that says tcp/ip and then click the button next to it that says tcp/ip settings’

      there’s no button

      ‘there’s no button? uh what do you see?’

      I know what a button is there’s no button. I don’t see a button.

      “ok, let’s backtrack a bit - describe what menu you’re in”

      there’s no button.

      I do not miss those days