Burger King has terminated an employee at its Breinigsville, Pennsylvania location following an exchange with a customer that was recorded and shared widely on social media, triggering a polarized debate about political speech in customer service settings.
Disagree. There is a major power imbalance between workers and customers. Case in point: this article
yes, there’s always a power imbalance like there is with the isreali hasbara and your own opinion; especially so if you’re a public figure in some way.