I don’t fucking know why I can’t eject USB hard drives. I installed the SysInternals apps, and best they can tell me is that Dropbox is fucking with the drives. I explicitly told Dropbox to not fuck with USB drives. I don’t know who’s lying, I just want whoever is fucking with the drives to stop fucking with the drives, OK??? OK.
Oh the irony. You clearly don’t work with any sort of end user.
For 99% of computer users, if the GUI doesn’t have an option, it doesn’t exist. They aren’t searching past a basic Google of the issue showing them step by step instructions of how to use the GUI to fix the problem. If there is no way to do so in the GUI, it’s not getting fixed by them, they’ll take it to the Geek Squad if they even decide to fix it at all. They’re must more likely to just ignore an issue. In this case, just removing the USB drive and complaining about something being corrupt later on. The idea of the terminal scares the average person.
Alright, so others went over the “easy” way to see which program is being the offender. But I feel like the average Lemmy user just skips GUI at this point.
Say hello to KDE:
KDE also does automatic fsck before mounting, which is why it may take some 2 seconds to mount a drive.
HDDs it properly spins down and unpowers as well.
Literally 99% of Windows tech support is
That’s the difference with Linux. Your average user never uses terminal, and when they do, they find the tools suck.
Your users are searching for their problems???
Most wouldn’t even do that.
If the button isn’t right there to fix everything automatically, the problem just stays that way until they (maybe) restart
The best part is that Geek Squad probably won’t even fix it.
With the amount of time allocated to tasks and the lack of autonomy retail workers are given, the solution to anything not explicitly written in an employee runbook is going to be “we need to reinstall windows” or “it can’t be fixed, but we have a new computer you can buy”