Everything was going great until I had to replace some parts. The nozzles I bought as backup? They’re supposed to be for the K1 but they didn’t fit. That’s how I found out I’ll need nozzles that cost $20 each, or more.

The hotend kit from Amazon said K1 but the JSTs don’t match. Pulled the wires to swap between the old part and the new one, and the wires don’t fit either.

Nothing I’m buying for a K1 actually fits my machine. Creality refuses to answer me or help.

Anyone know what’s happening here?

I’m editing to add that the parts I’m buying are official Creality parts.

  • spitfire@lemmy.world
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    2 days ago

    Did you get K1, K1C, K1 max or something else? Can you link to the parts you got/show their photos ?

        • discomatic@lemmy.caOP
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          2 days ago

          Link doesn’t work 😞

          It is using unicorn nozzles, yes, but I didn’t know that until I needed to replace them. Thankfully, I was still within the return window for the $40 set I bought just in case. But shouldn’t I be able to tell which parts I need before they get here? How do I know what to buy going forward? What if I get something incompatible and can’t return it?

          • spitfire@lemmy.world
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            1 day ago

            I don’t one why you’re asking me these questions. The link works for me - maybe it’s your adblocker. I believe it was only the extruder that was different. Creality support was pretty bad, but I’ve pressed them to eventually send me replacement parts when I needed them

            • discomatic@lemmy.caOP
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              23 hours ago

              Well I wasn’t asking you. I just think the whole situation is bonkers. I’m going to see about reporting them to consumer protection or whatever.

              • spitfire@lemmy.world
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                22 hours ago

                Good luck with that, they don’t care too much about respecting OSS licensing either. Aside from that I’m enjoying my K1 - after I’ve modified it ;)

                • discomatic@lemmy.caOP
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                  8 hours ago

                  I will try sending those links to someone who can see them. Thank you for sticking with me while I ranted lol

  • ExcessShiv@lemmy.dbzer0.com
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    2 days ago

    Can you really blame a company for not helping with your issues caused by 3rd party unoriginal parts?

    But regarding parts not matching despite 3rd party sellers claiming they do, it is quite common for these cheap Chinese printer manufacturers to continuously develop products (both in terms of functionality and production price optimization) with no publically available official versioning to distinguish them.