The complaint says DoorDash drivers began waiting to batch multiple orders together after gaining virtual visibility into kitchen systems, allowing them to see when pizzas would come out of the oven.

Instead of immediately leaving with a completed order, the suit claims drivers waited “up to fifteen (15) minutes” for additional deliveries, increasing the time between when a pizza is removed from the oven rack and when it leaves the building to be delivered. That delay slowed deliveries, disappointed customers, and caused a sharp drop in sales, the suit says.

The lawsuit also alleges Dashers could see tip amounts and whether orders were cash payments, making some drivers less likely to accept certain deliveries.

  • pikl@lemmy.world
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    20 hours ago

    Pizza Hut and Donatos around here both have approximately 5 customers a day. Me and my wife are sure they’re both fonts for money laundering.

    • bthest@lemmy.world
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      15 hours ago

      I drove for a backwater dominos in rural NC. You could work an entire Saturday night shift (with 1 or 2 other drivers) and only end up taking 5 deliveries.

      During day shifts It would be so dead that I would leave the store for hours (while clocked in! lol) to run errands, browse thrift stores or grocery shop. The manager would text me if there was an order.

      It’s still open too.

    • NotMyOldRedditName@lemmy.worldOP
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      20 hours ago

      We have some restaurants like that here. Always empty, somehow manage to survive while restaurants all around them close, open as something else and close again etc.

      • Dave.@aussie.zone
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        18 hours ago

        There used to be a place at a local shopping center that was all glass and mirrors and was staffed by very serious young Asian men in sharp suits.

        They sold - and only sold - boutique toffee apples.

      • CapuccinoCoretto@lemmy.world
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        20 hours ago

        I knew a guy who went to prison for 8 years for running a drug delivery service out of a pizza franchise. Word got out, he got popular, then arrested. Lol.

      • BigFig@lemmy.world
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        19 hours ago

        In my area that’s Arby’s, tons of commercials, tons of locations, never seen more than a single customer in the drive through at all hours of the day. Every restaurant around them within the same strip will be packed full, drive through line 20 deep, Arbys just sitting there with nothing.

    • Wilco@lemmy.zip
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      16 hours ago

      Close … tax write offs. Failing businesses are actually a big business.

      • pikl@lemmy.world
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        17 hours ago

        They sell pizza. In all seriousness though, I never looked up their past to know how big the chain was. Wikipedia shows a pretty rocky past where they keep trying to expand, but the management is just too shitty. Including being sold to McDonald’s for a couple years.

        Every time we try it again it’s always burnt or undercooked or wrong… Like, you had 4 customers today including us, and you fucked it up. No wonder the parking lot is empty.

        Apparently they’ve started selling mostly at Red Robin, which I don’t imagine will go over too well either. Want a $30 thin crust with your $25 burger and fries? Why is my business going nowhere? Has to be a laundering scheme somewhere along the line.

        • captainlezbian@lemmy.world
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          9 hours ago

          I’ve seen them here in the PNW and they’re everywhere in Ohio (Columbus based chain).

          And yeah they’re slightly more expensive than I’d like, which is a shame as they’re the closest thing to Cassanos you can get outside Dayton.