• fodor@lemmy.zip
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    2 hours ago

    This reporting is basically dishonest. The execs are not confused. They knew this was likely to occur, because we all told them so.

    Now, you can argue that they hoped otherwise, that they were being ridiculously optimistic. But to argue that they didn’t expect it is simply unbelievable.

    • BCsven@lemmy.ca
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      2 hours ago

      Well it was cheaper before, till Ai vendors increased prices to cover the real costs

  • Kimika@lemmy.world
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    2 hours ago

    I look at AI usage at work as basically taking on a bad but salvageable employee. For every use case, it needs a manager overseeing all their work and adapting to their strengths and weaknesses while also considering cost. It’s a deployment problem created by over promising.

  • Dagamant@lemmy.world
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    5 hours ago

    Here is how it has gone down for a few companies I have visibillity on:

    • Investors with enough stock to have influence demand the company use AI and cut staff
    • remaining ataff struggles to fit AI into their now bloated workload
    • quality slips and stumbles. a few employees are able to make the transition and cause huge AI bills while attempting to cover the workload
    • everyone gets upset and nothing gets done well

    It looks like investors who have also invested in AI are trying to push its use and it is stumbling all over the place. If a company cant adapt it is basically stripped for parts and sold off to companies that are handling it better.

  • Rimu@piefed.social
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    5 hours ago

    If you’ve ever spent 10 minutes using an AI agent, you’d know that there’s no way to predict how many tokens it’s going to use before you give it a task. It can be $0.20 worth sometimes or $20 other times. Or anything, really.

    It’s only after watching it churn away for a few minutes that you can assume it’s gotten stuck and have the option of pulling the plug before the bill gets run up too high. But you need to watch it like a hawk and you need to be the one paying the bill otherwise you’re not going to care (e.g. workers using AI at work aren’t paying for it, their company is).

    Taken in aggregate across a month, that unpredictability might average out or it might explode.

    • Uriel238 [all pronouns]@lemmy.blahaj.zone
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      44 minutes ago

      As we’ve seen with Donald Trump and George W. Bush, if you’re wealthy enough or in an aristocratic social group, you fail upwards.

      And if you always fail upwards, it’s very easy to not gain the skills to succeed.

    • darthelmet@lemmy.world
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      3 hours ago

      Man, if all it takes to be a CEO is to make stupid decisions, they should just hire me. I’m the master at that.

    • mcv@lemmy.zip
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      5 hours ago

      They’re not selected for intelligence, but for sociopathy.

      • cmbabul@slrpnk.net
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        4 hours ago

        I think it’s more sociopaths rising by being sociopaths and then promoting gullible idiots they can use and control with no issue, then blame when shit goes wrong

  • SocialMediaRefugee@lemmy.world
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    9 hours ago
    1. Build up reliance on AI, which looks really cheap
    2. You can now replace employees with AI so fire away!
    3. You are now completely dependent on AI and a handful of employees
    4. AI company sees they have you and start jacking up rates. If you could afford paying for people before then you have the $ to pay high rates.
    5. Company now wonders why costs are back to where they were before and the AI isn’t working out as expected.
    • TerdFerguson@lemmy.ca
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      2 hours ago
      1. AI company hijacks your processes, trade secrets, and market to offer the same thing for cheaper than you can. Raises rates for competitors to cover its own token use and simultaneously drive the others out of business.
    • monotremata@lemmy.ca
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      9 hours ago

      It’s particularly funny because I’m pretty sure AI companies are still selling the service below cost to try to retain market share (and drive small competitors out of business). They just aren’t taking quite as big a loss on every token with the increased prices.

        • monotremata@lemmy.ca
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          4 hours ago

          Yeah. It certainly pays off sometimes. Amazon did it. It just, y’know, also crashes and burns sometimes, and I’m not sanguine about the way this is shifting its investment money from venture capitalists to, y’know, passive index fund investors.

      • Kairos@lemmy.today
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        8 hours ago

        So, they’re earning money on token generation but not overall (including training)?

        • monotremata@lemmy.ca
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          4 hours ago

          No, my understanding is that they’re bringing in revenue on token generation, but it’s exceeded by the costs of token generation (running data centers, so, electricity and cooling). They definitely want to make a profit on token generation, but they’re afraid that raising costs that high too quickly would drive customers to switch to other providers. So they’ve reduced the amount they’re subsidizing token costs, but not switched over to making a profit.

          I can’t find a good citation for this, though, so it’s possible I’m mistaken. They also have huge costs associated with buying new GPUs and building new datacenters, so they’re operating at a massive loss either way, and it’s a little hard to find articles which tease apart the two aspects.

          In any case, operating at a massive loss for the first few years is practically standard operating procedure in silicon valley at this point, and sometimes it eventually leads to a profitable, even wildly profitable, business (e.g. Amazon). But it does require a steady stream of investors and a steadily increasing market valuation. That’s…we’ll have to see what happens on that front.

        • DeadDigger@lemmy.zip
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          8 hours ago

          Openai had 2025 6billion in revenue and 20 billion costs on compute. So just to run the models to get 6billion they need to pay 20billion r&d and marketing etc get on top of that

    • Batmorous@lemmy.world
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      7 hours ago
      1. They see people have gone to new companies thatre private unionized and value customers/employees/etc replacing them as they had done with their employees
      2. The company asks for them to come back to be laughed at as the people watch for them to slowly sink and be replaced with many better alternatives to take their place
      3. That is happening right now and we all can make it happen faster
  • minorkeys@sh.itjust.works
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    9 hours ago

    And if we had strong labour relationships, we’d make them fucking pay for having attempted to destroy our lives for profit.