• LaunchesKayaks@lemmy.world
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    5 hours ago

    I sure do love working at an MSP during times like this. Today fuckin sucked. Clients called in non-stop about things being broke AND our ticketing and remote support software was up and down all day

  • poopkins@lemmy.world
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    5 hours ago

    Why do these companies still sign with AWS? Didn’t they learn from the last two major outages in us-east? To say nothing of the deceptive business practices to obfuscate service utilization to overcharge businesses?

    • oppy1984@lemdro.id
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      2 hours ago

      My guess, the CFO showed that using AWS saves the company a few cents to a fraction of a cent per what ever unit they measure by. Those few cents to a fraction of a cent add up when multiplied by the millions or hundreds of millions of units and that savings makes the CEO look like they are more profitable and can give shareholders more profit.

      When everything is about the quarterly results and the need to always show growth so the board and shareholders don’t fire you, you’ll cut corners and take the risk, as long as it has the potential to make you look good.

    • DoPeopleLookHere@sh.itjust.works
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      4 hours ago

      Can you name a more reliable alternative? With citations?

      Because every major cloud provider has outages. On prem clouds also have outages. Everyone does.

      • CeeBee_Eh@lemmy.world
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        3 hours ago

        Can you name a more reliable alternative?

        Stop using hyperscalers. Then when an outage does occur, it doesn’t take down half the internet, and instead only affects a much smaller subset of services.

        • DoPeopleLookHere@sh.itjust.works
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          2 hours ago

          Okay, you know those have outages too right?

          Like sure, it wouldn’t be all together like this, but that’s also not a reasonable ask for a lot of big cloud customers without huge investments for not actually anything extra reliability.

          • MajorasTerribleFate@lemmy.zip
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            2 hours ago

            One potential advantage of being up while a whole lot of other companies are down is that some customers may end up switching to you during an outage involving the majority of your competitors.

            Yes, you’d experience outages on the new service, but where you potentially lose X% of your business (I have no idea what that kind of number looks like - 0.1%? Higher? Lower?), in the event of AWS outage hitting all your competitors, they each lose 0.1% (or whatever) who disproportionately go to you because you were up while they, and other alternatives, were all down.

            This potentially advantages the first companies to jump off AWS for a comparable alternative, which is fair sight better than if the advantages only showed up once some minimum of companies left AWS since no one would be incentived to be first.

            • 3abas@lemmy.world
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              1 hour ago

              From a worker point of view, nothing better than to shrug and say “not my hardware” and blame Amazon when your shit is down for two days, and take the opportunity to do some changes you’ve been putting off because they required scheduled downtime.

              Nobody is switching businesses because the service they pay for it’s down for a day. If you run an individual service business (restaurant, florist) sure, but no one is seriously switching businesses over this. Reliable long term self hosting is expensive and your uptick of business for that one day won’t make up for it.

    • Echo Dot@feddit.uk
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      3 hours ago

      AWS has outages. So the answer to your question is obvious, AWS is not an advantage over any other solution.

    • Rekorse@sh.itjust.works
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      7 hours ago

      I’m not gonna dog on HBO out of all of them. They had been doing this subscription for premium content thing way before Netflix, and were the reason why we have so many amazing shows, some of which regularly male top 10 lists of all time.

      They still have some good shows but its hard ro justify the cost, as was always the case.

  • albsen@lemmy.world
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    13 hours ago

    its us-east-1 as usual, I guess its that time of the year. and the companies haven’t changed either… so, basically the IT guys told the budget approvers we need more money they calculated it and said, no. see you next year for another one.

  • Treczoks@lemmy.world
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    15 hours ago

    Hehe. Imagine managing your house in the cloud, and suddenly there is no heating, no light, all the “smart” appliances don’t work anymore, and the shower only produces cold water, because the shower thermostat got a “0” as return value when asking for the preferred temperature…

      • Treczoks@lemmy.world
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        6 hours ago

        Of course. But 99% of the population is either too lazy or to dumb for that, or such problems would not exist.

        • melfie@lemy.lol
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          6 hours ago

          99% of the population is either too lazy…

          Nudges an unopened box of Zigbee door sensors ordered 2 years ago to the back of the shelf.

          • MangoCats@feddit.it
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            5 hours ago

            Resist the temptation, hundreds of hours will be lost down that rabbithole after you start.

            Though, it is kinda cool stuff, when it’s working.

            • rmuk@feddit.uk
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              5 hours ago

              Don’t listen to him. Sure it may take a few hours a day over the course of a month or so to get right, but with the time you’ll save from all that automation you’ll break even in a few hundred years - and they it’s all gravy!

                • MangoCats@feddit.it
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                  3 hours ago

                  Peace of mind. We have a light that lights up red when a door is open. At the end of the night we get an announcement “all doors closed” - last night I got an announcement telling me one door was open - I went there and sure enough: the magnet side of the sensor had fallen off, door was closed.

    • thatonecoder@lemmy.ca
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      5 hours ago

      God, so many things gone wrong there. At least they could use “30” as the default value, right???

    • douglasg14b@lemmy.world
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      13 hours ago

      There’s a good reason why I refuse to use cloud connected or Internet required “smart” devices.

      It’s essentially an excuse for shitty engineering.

      If you really need a device to be cloud connected then it can also maintain mobile data when the remote server is down. Even better, it uses an open spec and you can standup your own server.

      • MangoCats@feddit.it
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        5 hours ago

        Dream on, meanwhile the world will be buying $8 cloud connected “smart switches” because they’re the cheapest, easiest to install things out there and even grandma is able to say “hey Alexa, turn on the coffee maker” and make it work.

    • Zedd_Prophecy@lemmy.world
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      12 hours ago

      It’s not that far off. I woke up to an Internet outage and none of my home lighting routines fired off and I couldn’t control my lights via wifi. I got it under control shifting to Bluetooth but for a second it was infuriating.

      • MangoCats@feddit.it
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        5 hours ago

        I had about a dozen WeMo devices controlling various stuff around the house, they just accumulated over the years. About a year ago, I “got serious” and ripped out all the cloud connected stuff and setup a Zigbee based Home Assistant system. It’s about 5x more capable than the old hodge podge of cloud devices, much lower lag, much better management capabilities, and when the internet connection goes down, it still works. The cloud devices would take long coffee breaks about twice a year.

      • mrgoosmoos@lemmy.ca
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        11 hours ago

        the fact that your home network setup for this relies on an internet connection is baffling

        • ArmchairAce1944@discuss.online
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          10 hours ago

          Games that require persistent internet are baffling to me… I mean the hitman games cannot store your mission achievements offline…

          But games are games… if my stove and fridge and showers (fucking showers with wifi?) Need internet connectivity then that is bullshit. They are being too fucking optimistic about everything.

  • aeronmelon@lemmy.world
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    20 hours ago

    Funny, my digitized collection of movies and TV shows seems to be working just fine. :3

      • BananaTrifleViolin@lemmy.world
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        19 hours ago

        I think they were just pointing out that this is the problem with subscription services. You own nothing and you’re screwed when the service goes down.

        It really doesn’t take “ludicrous amounts of time and money” to build a private library. It’s interesting how the subscription giants have managed to change people’s perceptions - when you buy content to keep, you keep some of the value, but when you subscribe you’re just getting a time pass to use someone else’s library and won’t see that money again.

        They sold the proposition on convenience when everything was in one place, but now it’s all fragmented it’s a waste of money.

        And of course plenty of people are building media libraries for free by sailing the seas.

        • Flic@mstdn.social
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          19 hours ago

          @BananaTrifleViolin @dukemirage a huge proportion of the stuff people watch on Netflix/listen to on Spotify is really old media you could get second hand on CD/DVD for pennies. I mean how much is a Friends box set going for nowadays

          • curbstickle@anarchist.nexus
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            16 hours ago

            Interestingly enough, cheaper on bluray at about ~$70 than on DVD at around $120.

            Though cheaper still would be a yard sale, the library, or the high seas.

          • BakerBagel@midwest.social
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            18 hours ago

            Except it didn’t matter if Blockbuster’s headquarters had a power outage since tour physical VHS from them worked fine where ever you were. Pretty much every major web service uses AWS, so if AWS goes down, so does the Internet.

      • teft@piefed.social
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        16 hours ago

        Ludicrous amounts of time and money? What do you think is involved with media piracy? lol

        • SaveTheTuaHawk@lemmy.ca
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          11 hours ago

          Ludicrous amounts of time and money? What do you think is involved with media piracy?

          those tall ships are not cheap, and have you seen the price of parrots?

        • Gerudo@lemmy.zip
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          15 hours ago

          To be fair, if they are talking about digitizing your own library, yes, it can take a lot of time. When I attempted it, each DVD took about a half hour to 45 minutes to rip. I flat out didn’t have that kind of time with the size of my collection. It is way easier, although riskier, to download.

          • sugar_in_your_tea@sh.itjust.works
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            15 hours ago

            I did it in a few weeks. I basically swapped discs while playing games, before going to work, before bed, etc. It was tedious, but I got them all.

            Now when I buy one, I’ll rip it first before watching.

          • kameecoding@lemmy.world
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            13 hours ago

            Fun fact, in some countries like mine, downloading is completely legal, it’s the uploading back or seeding that’s illegal.

      • Novaling@lemmy.zip
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        11 hours ago

        So, in the US, a standalone, bare-minimum with ads included Disney+ subscription costs $9.99. Oops, actually we’re raising it to $11.99 TOMORROW! So after a paying for a year of Dinsey’s cheapest plan, you’d have paid $144.

        But maybe Disney isn’t your thing? Well. Netflix costs $7.99 for the ad plan, and $17.99 for the no ads plan. But do note, even on the ad supported plan, you STILL can’t watch everything.

        Ad-supported, all mobile games and most movies and TV shows are available. A lock icon will appear on unavailable titles.

        Ranges $96-216 per year for ads or no ads.

        Like anime? Crunchyroll offers a $7.99 plan, but it might not have all the content, so then there’s the $11.99 plan. So $96-144 per year. But their catalog doesn’t even have every fucking anime, and they’ve let dubbing go to the wayside after buying out their main competitor, Funimation (in which we lost several anime due to licensing).

        Listen to music on top of that? Spotify for non-students ($5.99) costs $11.99, so $144 in a year. YT music is $10.99 for non-students, so $132

        So say you listen to Spotify, like anime, and watch Netflix, you’re paying at minimum $336 per year, on the cheapest plans available, which usually have ads or missing features.

        I’ve been looking at Optiplex and Lenovo ThinkCentres on ebay recently, and for my bare minimum standards of 1. Can support virtualization, 2. Can do Intel quick sync video and encode HEVC 10-bit (So about 10 year old devices) the prices range around $90-$150. Some 2TB HDDs would be about $100. You’d probably be pirating since most of the new shows on streaming services have no physical media to buy/no way of just owning a movie or TV box set. Even then, outright buying music and movies is cheaper in the long run. Anything you already own can be added to your library. You’ll never be told that “oops we didn’t pay to re-up our access to that movie, so it’s gone!” You’ll never have new ads, paywalled features, limited devices, or other bullshit. The server is up whenever you want it to be, provided you can handle being tech support.

        So in the end, a home server + drives costs less than paying for several services where you own shit, and they can cut features or raise the price any day. But yes, we’re just being conceited assholes.

      • panda_abyss@lemmy.ca
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        12 hours ago

        Just let us be excited

        This is our version when there’s a big storm and your neighbourhood dads start going around with chainsaws offering to cut up downed trees.

      • Foster Hangdaan@lemmy.hangdaan.com
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        18 hours ago

        What’s even funnier are the people who spend lots of money on subscription services to own nothing. This outage just demonstrates who really owns their purchases.

          • Foster Hangdaan@lemmy.hangdaan.com
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            17 hours ago

            It IS a scam since a lot of subscription services do not make it clear that the buyer is only granted limited access, and not ownership of the product.

            Just last year, due to legal reasons, Steam placed a notice on their cart page stating that purchases only grant a licensemuch to the surprise of some Steam users. Steam has been around for 20+ years, and it took a piece of legislation to force the company to inform their buyers of this very important fact. It is clear that they would rather have misinformed customers, much like in a scam.

            • SaveTheTuaHawk@lemmy.ca
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              11 hours ago

              uh…all software is like that. Has been for decades, you don’t actually own shit, even if you bought the discs.

              • Foster Hangdaan@lemmy.hangdaan.com
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                17 hours ago

                Steam is not a subscription service

                Steam provides a cloud service. Not dissimilar to other subscription-based services. Had they been using AWS, they would also have been affected by the outage, resulting in Steam also being mentioned in the headline. So it’s just as relevant as the others.

                you’ll never own a piece of software by buying it in a video game store.

                Sure, I’m both granted a license on both Steam or GOG, but the crucial difference is still about offline access. If GOG stopped existing tomorrow, I’d still be able to install, and play, all my GOG games. The same cannot be said for Steam. Which one, then, grants the most ownership? License or no license.

                • riquisimo@lemmy.dbzer0.com
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                  2 hours ago

                  All true, one small caveat. If GoG went down, you would still have all your games as long as you downloaded the installer.

                  But then again, you could just copy the installed files around. That works for most games. So it’s close to the same.

          • CmdrShepard49@sh.itjust.works
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            17 hours ago

            Tell that to all the people who’ve purchased digital copies of movies and TV to own only to have these companies later pull those licenses and leave them with nothing.

      • thedirtyknapkin@lemmy.world
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        15 hours ago

        lmao, buddy you can get a 10tb hard drive for like $200 and fit all the pirated media you want on it. that’s less money than two mainline subscriptions for a year.

        the VAST majority of data hoarders are pirates. very very few actual spend fortunes on their media collections. that’s why everyone is dogpilling you. it felt like you were attacking a strawman of the average user here and they feel the need to correct you about their nature.

        it’s not about pirates feeling moral or superior. it’s about you being wrong about data hoarders.

      • HertzDentalBar@lemmy.blahaj.zone
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        11 hours ago

        You know you can setup a stack for piracy in less than 10min on a $40 microcomputer or even on an old android phone. And with the right setup you can automate the downloads meaning you just search for stuff and it downloads it without effort.

        Time and money, not so much.

        Checkout YAMS

        https://yams.media/

      • SunSunFuego@lemmy.ml
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        19 hours ago

        streaming service: 15-20€ per month per service me: vpn 5€ and a cheap hard drive

        i’d be poorer with subscribing

          • SunSunFuego@lemmy.ml
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            18 hours ago

            i don’t really understand your point. even buying used dvd’s or blu-rays is marginally cheaper than subscription services. people just became too comfortable.

            users pay for convenience and when the service stops their money is gone and they have nothing in return.

          • CmdrShepard49@sh.itjust.works
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            17 hours ago

            Nope, buying things second hand should be considered just as bad as pirating as you’re depriving the creators of their entitlements, just to take your argument to its logical conclusion.

            • Flic@mstdn.social
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              17 hours ago

              @CmdrShepard49 @dukemirage If ten people want to store or listen to the same original album at the same time then the creator gets to sell ten copies. Then they might hand them on, but ten copies are still out there. Maybe an eleventh person wants one but they’re all in use - they’re going to have to go back to the creator and buy a new one. If someone pirates one copy and gives it to nine people for them all to have at the same time then the creator only sells one copy, forever.

      • mlg@lemmy.world
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        12 hours ago

        Dawg even pirate stream sites don’t host on AWS and GCP, you can still watch your content for free online without worrying about a cloud outage because pirate sites actually distribute their files on several cloud platforms since they’re technically always at risk of DMCA lol.

        • dukemirage@lemmy.world
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          8 hours ago

          It‘s ok to want to insult. I don’t have a media server full of digital crap and I don’t pay for a subscription. I simply go to the cinema.