• ɔiƚoxɘup@infosec.pub
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    6 hours ago

    Wow. Terrible experience but she just won the lottery, that lawsuit will allow her to retire comfortably.

  • islandcoda42@lemmy.zip
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    9 hours ago

    I think deaf people should be allowed a “hearing ear dog” that can listen for traffic etc for you. And you can bring it anywhere.

    • Buddahriffic@lemmy.world
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      8 hours ago

      She had her hearing ear dog with her but just ignored its signal barks! That’s why the dog wasn’t kicked off the plane because those involved saw it was trying to do its job and didn’t deserve to miss its flight.

    • explodicle@sh.itjust.works
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      9 hours ago

      Service dogs should be limited to people who really need them because they conflict with people who have dog allergies.

      • AnarchistArtificer@slrpnk.net
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        11 minutes ago

        The access needs of one group of people shouldn’t override the needs of another group. Especially not as a blanket policy.

        If a person who needs an assistance dog needs to interact with someone who is allergic to dogs (even if that interaction is indirect, such as sharing the same space), this is what disabled folk call “competing access needs”.

        There is no simple solution on what to do when this problem arises, because actually building an accessible society requires conversations that go beyond universal guides or protocols. There are often ways to find compromises to make a situation work. Sometimes there aren’t. But the most important first step is for the people who are affected to be able to have a productive conversation about things, because without that, we would be undermining disabled people’s agency and bodily autonomy.

        It’s not your place to decide who “really needs” a service dog or not. People who try to gatekeep accessibility resources or reasonable adjustments to people who “really need” them often mean well, because they think that the people who “don’t really need” them undermine access to resources for the “real disabled people”. Unfortunately, that rhetoric ends up shutting out a heckton more “real disabled people” than the people who genuinely don’t really need support.

      • UnrepentantAlgebra@lemmy.world
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        8 hours ago

        That’s easy to solve. We just give them an allergy service dog that warns about potential allergens and chases them away if needed.

  • billwashere@lemmy.world
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    14 hours ago

    In the footage, a gate agent appears to advocate for the passenger while the flight crew insists she must leave aircraft.

    Pretty sure I’d get up and walk off the plane. Not sure I wanna be on that flight with that flight crew.

    Not sure what these douche bags were thinking. Great advertisement to NOT fly Frontier though.

      • billwashere@lemmy.world
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        11 hours ago

        I don’t fly often… like maybe once every few years. And when I do my boss usually books the flight since It’s work related and it’s usually American or Southwest.

        Is Frontier that bad?

        • pemptago@lemmy.ml
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          1 hour ago

          F - tier Only time I flew with them I had a layover. 1st flight was late. My wife was visibly, 7 months pregnant. Hurried to the connection’s gate. They closed it as we approached. People waiting in line to board on the other side of the gate, about 20ft away. Wouldn’t let us board.

          No flight till 24hrs later. Said they’d cover the hotel but never got us vouchers. Had to get the credit card company to dispute the charge. Next day they charged us for carry on that was free on the first flight. Trip was for my grandma’s funeral. Made the funeral but lost an entire day with extended family.

          IDK if I’ve ever hated a company or it’s staff more than that. So many layers of incompetence from different staff. Clearly a systemic problem.

        • MinnesotaGoddam@lemmy.world
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          10 hours ago

          Yes. The last time i flew Frontier they had such a long delay it would have been faster to walk. No that is not an exaggeration.

            • MinnesotaGoddam@lemmy.world
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              5 hours ago

              Slc to smf. Detour in Denver, delayed 12 hours, got into a different flight to oak instead of smf, delayed another 6 hours.

              I am ungenerous with my accounting, but I can make it on foot from oak to smf in 18 hours and that’s what I’m counting (it’s just under 100 miles, I am assuming I will die the next day like all ultra marathon folk)

    • qjkxbmwvz@startrek.website
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      14 hours ago

      Pretty sure I’d get up and walk off the plane. Not sure I wanna be on that flight with that flight crew.

      IANAL but it might be better for the future lawsuit to be forced off.

  • ChicoSuave@lemmy.world
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    17 hours ago

    The footage, posted by TikTok user legallyswiftie13, captures a tense exchange between airline staff and passengers on the plane as the woman explains she is deaf and had already noted the accommodation on her ticket.

    Frontier Airlines says passengers who are deaf or hard of hearing can request assistance either during booking or through the airline’s “Manage Trips” tool.

    According to the airline’s assistance page, crew members can work with travelers to, “establish a way to share important flight information,” once they are on board.

    The passenger, who is visibly emotional in the video, repeatedly says she is willing to comply, but feels humiliated by the situation.

    “I didn’t do anything wrong,” she says in the clip while gathering her belongings.

    The U.S. Department of Transportation’s Air Traveler Disability Bill of Rights states that airline staff who interact with passengers must be trained to recognize and accommodate the needs of people with disabilities.

    Lawsuit incoming. Or expect MAGA to overturn the ADA.

    • forrgott@lemmy.zip
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      13 hours ago

      Lawsuit incoming. Or expect MAGA to overturn the ADA.

      That’s literally on their to-do list, aka Project 2025.

      • Krauerking@lemy.lolOP
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        16 hours ago

        I think it is just an easy excuse and buzzword for “you slow down our max profit efficiency by not being simple” like there is an automated process that all of life needs to fit into. So you punish them out of existence by them either not participating or worse.

        So we will pass laws to make it so we don’t accommodate to squeeze out a little more profit. What a dumb addiction.

          • Krauerking@lemy.lolOP
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            5 hours ago

            Reality rarely goes the way those that think they can control others think it will when they try. But not never.

    • Krauerking@lemy.lolOP
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      16 hours ago

      I don’t know how but everyone seems to agree that if anything requires effort or some level of complex thought away from routine that it should be banned.

      Like how did we come to expect life to be so easy?
      And the people with power will push it like it is right.

      • YiddishMcSquidish@lemmy.today
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        15 hours ago

        Like how did we come to expect life to be so easy?

        By it being so easy for so long. How many people do you know that grow any of their own food? How many people do you know that literally never work out and also don’t have a physically demanding job? We are victims of our own success. And we have had it so long that we expected it to unsustainably continue ad infinitum.

        Also the whole being nice requires a step above basic instincts thing, and conservatives are lazy both physically and intellectually.

        • Krauerking@lemy.lolOP
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          5 hours ago

          See, its funny cause this is probably why I don’t fit into the modern western world.

          Cause I did not grow up easy. I did/do grow my own food, paid my own way through college with 3 jobs and 2 days of sleep a week and when I had to deal with the fact that I was still broke and unemployable after, I sold myself into indentured servitude and had little control over my life for 6 years before I came back to the US.

          I truly can not relate to the life of an average american even if I can empathize that the world sucks. I’m 30 and I joke that I’m 300 at heart.

  • Hapankaali@lemmy.world
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    17 hours ago

    I know airlines must accommodate people with disabilities, but for this flight attendant they should probably make an exception.

    • AA5B@lemmy.world
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      17 hours ago

      Why? I’m following the Reddit convention of replying before I watch the video, but even if you don’t have someone who can speak sign language,

      • a lot can be communicated by gestures and touch
      • surely the flight attendant has or can get an effing smartphone to type or translate

      Edit:

      • she noted on the ticket she was deaf; flight attendants shouldn’t be surprised

      Even if that story is bs and the airline’s story about an open container is true

      • they’re not claiming she was visibly drunk
      • we’ve all done that - sucked down our drink so we don’t waste it, even if it’s just water, while complying with open container restrictions
      • reads like an excuse, especially with the detail about the gate agent
  • captainlezbian@lemmy.world
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    16 hours ago

    Unfortunately I’m not even remotely surprised. Deaf and hard of hearing people are often targets of people who can’t handle someone not doing what they say. Once those people feel their words aren’t being shown proper deference some of them can’t/won’t stop their emotional response to regain dominance. Inability to comply (especially in someone who appears capable) becomes refusal in their eyes, and they’ll just stretch it back to something we should have done to prevent them from feeling insubordinated. Cops are notorious for it.

    I’d never even thought that one might need to tell an airline that you’re Deaf. It’s a difficult experience as someone hard of hearing, but it’s difficult in the way dealing with the DMV is. Ideally you have a hearing person with you, and if not you bring a pen and paper to communicate when you need a shoulder tapped, and just run by context cues and writing for the rest.

    Also I hope this lady consented to being recorded and posted. I’d be so humiliated seeing discrimination against me go viral

  • F/15/[email protected]@sh.itjust.works
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    15 hours ago

    The whole thing is so silly. Wasting everyone’s time instead of ignoring a single drink someone walked on. Is it truly worth 20-30 minutes from 100+ people, yourself included, if a person has a drink? That stewardess must have had a rough week to have made such a fuss over what could have been an inconsequential lie by omission. Even worse if she did this *GAG* for the company.

    • Krauerking@lemy.lolOP
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      16 hours ago

      Yeah, even if she downed an open beverage before/while boarding I don’t get how that is different from all the other people practically doing shots with added anxiety meds at every airport I have ever been too.
      Disposal by aggressive rapid consumption is like an American right of passage.

    • aramis87@fedia.io
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      17 hours ago

      instead of ignoring a single drink

      We have no idea how many drinks she had before getting on the plane. Perhaps the flight attendant didn’t want to deal with an argumentative, potentially drunk passenger in addition to her other duties.

      • stoly@lemmy.world
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        14 hours ago

        There is always someone who takes the side of the oppressor over the victim under the guise of “we just don’t know for sure”.

        • aramis87@fedia.io
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          13 hours ago

          Am I not allowed to look at her video history where she’s always the victim, note the fall in the number of her followers (until this video came out), look at the video that she edited and put online, notice discrepancies in that video, and think, “There may be more to this than just what she’s chosen to show us”? Because that’s where I am.

          • stoly@lemmy.world
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            12 hours ago

            Correct. You cannot make an assertion about whether someone had more drinks prior based on their Tik Tok history.

      • F/15/[email protected]@sh.itjust.works
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        16 hours ago

        Watch the video. She’s apologetic, quiet, and pretty candidly sad. Her speech is a bit peculiar, but that’s solely to do with her deafness, which would cause most people to reassess the situation. Were I watching this unfold, deaf person or not, I’m counting the entire situation as worth less than none of my time. Post-deafness realization, I’m asking a coworker to cover that side of the plane for me.

        • aramis87@fedia.io
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          14 hours ago

          I have watched the video, and I’ve watched a couple others on her channel. She doesn’t speak like that normally, she’s exaggerating it for the views. And the only video we’ve seen is the one she’s chosen to put online (with her own edits), which will naturally portray her as in the right.

          Apparently she’s a law student, very litigious, and has been losing followers because her ongoing saga with the HOA board has become “boring”.

          • F/15/[email protected]@sh.itjust.works
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            14 hours ago

            That’s a reasonable point. When the entire video eventually makes its way out, I’d be able to offer a more comprehensive moral opinion. If video of her being belligerent begins circulating, I’m with the stewardess on the ejection.

            But as it stands, my holistic impression is just to let things like this pass. It’s not worth putting yourself in a quagmire for a company.

      • Krauerking@lemy.lolOP
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        16 hours ago

        But if we kicked all the drunk people off of planes who would fly it?

  • aramis87@fedia.io
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    17 hours ago

    I watched the video when it came out. The first couple sentences the woman speaks do sound as if she’s deaf - but then she sounds progressively less deaf as the disagreement goes on. As the public spat continued, I visited her TikTok account and (as of yesterday), she’s pinned this December 2024 video where she says the ear doctor told her she’s losing her hearing, and you’ll notice she’s speaking pretty normally.

    I have friends and relatives who have become increasingly hard of hearing as they aged, including a couple that have gone completely deaf, and none of them have that “lost hearing before learning to speak” deaf ‘accent’. That’s because their brain and muscles remember what the movements for those words sound like. They do tend to lose verbal ‘crispness’ over time, but it takes years. So right off the bat, she was implicitly exaggerating her ‘hearing loss’ in the viral video.

    Someone on yesterday’s reddit thread commented in part

    I went down a rabbit hole of her TikTok, and she’s a disgusting person personality wise. ALWAYS playing the victim. […] We don’t know what led up to this. I hear them constantly bring up “accommodations”. My bet is she was making a scene about her “accommodations” and during that the attendant saw the cup. Rather deal with someone whose drunk […] [they] decided to kick her off so she can […] calm down.

    To which someone else replied

    I used to follow her TikTok (until I realized she is super annoying) and she is both a law student and is rather litigious in general. She’s involved in a variety of legal issues with her HOA (which was the story that initially got me to follow, admittedly but it’s no longer interesting).

    I’m betting that this isn’t the only person who’s found her annoying and the HOA storyline now boring and she’s lost followers, and this is her latest attempt to recoup followers grift.

    • Midnight Wolf@lemmy.world
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      12 hours ago

      I mean, possibly (I have heard dumber shit before), but that’s a huge stretch. I’m physically disabled myself, and to hatch a plan for staff to agitate me over a small issue, wasting hours of my time in the process and possibly spending/not recouping hundreds of dollars, so it can escalate and theoretically begin a legal battle, capturing an audience in the process… Nah, that’s way too far out there. That’s Dale Gribble levels of planning, I tell ya hwat.

      • aramis87@fedia.io
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        11 hours ago

        I never said it was planned, just that I have doubts that the story she’s presented on her video channel is the full story.

  • Nomorereddit@lemmy.today
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    11 hours ago

    It all started when “deaf woman A” looked around and thought everyone was doing yoga.

    Cut to steward person, yelling at top of lungs: “brace! Brace! Brace!”

  • Devadander@lemmy.world
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    16 hours ago

    Sounds like she was kicked off for an open beverage, and is trying to leverage her disability. Not sure one equals the other. She was not kicked off for being deaf

    • buddascrayon@lemmy.world
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      12 hours ago

      She had an alcoholic drink in a cup. Which means she got something in the airport lounge and instead of throwing it out she just downed the last of it before getting on the plane. This is not an unusual thing passengers do it all the time.

      And regardless of her personality shitty or otherwise. The crew had no right to kick her off the way they did.

      • ripcord@lemmy.world
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        11 hours ago

        Where is the “downed the last of it before getting on the plane” coming from?

        Seems like, from what I read (and correct me if I’m wrong)

        • She got on the plane with the alcohol in an open cup
        • They said she couldn’t do that (limits on outside alcohol, open drinks in general)
        • It escalated because she seemed not to be listening
        • She was kicked off because of, at least in theory, the drink thing

        Sounds like they still overreacted, but don’t get why parent is being downvotes, or why people are inventing details.

        • buddascrayon@lemmy.world
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          10 hours ago

          “According to the flight attendant directly involved in the matter, the passenger boarded with an open container which she admitted contained alcohol when questioned. Bringing an open container of alcohol on board violates both Frontier policy and federal law. When the flight attendant informed the passenger of the violation, the passenger rapidly consumed the remaining alcohol in the cup before handing it over,” the airline told Newsweek.

          If you read the whole article, you tend to get the whole story.

          • sem@piefed.blahaj.zone
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            4 hours ago

            I mean this sounds pretty relatable for me. No more open container, right?

            Unless the rule is you can’t drink outside alcohol on the plane. Then, by drinking it without asking first you are obviously doubling down and being insubordinant.

    • Krauerking@lemy.lolOP
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      16 hours ago

      How does finishing an airport beverage get you kicked off a plane? I once brought a 5lb loaf of bread on in my lap and nibbled on it for the whole flight.

      The disability is the only thing left after you remove the likeliness that she isn’t the first and only person to do this. Personality thrown to the side since rude/dumb people have also existed forever.

      • Aatube@thriv.social
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        15 hours ago

        I agree it’s not enough to cast judgement here, but it’s enough of an omission for me to wonder what happened before the video starts (what else has been left out), so I’m not comfortable making any judgements. It’s much bigger than bread because bread isn’t illegal and alcohol isn’t bread especially at high altitudes: https://www.fodors.com/news/wine-and-cocktails/why-you-cant-drink-your-own-alcohol-on-airplanes . (The plane hadn’t taken off yet but it would.)

        • buddascrayon@lemmy.world
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          12 hours ago

          Well, there’s the people on the plane right there who are advocating for her. I rather doubt they would be stepping up to her defense if she was being a complete asshole to the crew.

          • Aatube@thriv.social
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            5 hours ago

            that plus the gate attendant. but still, the passenger reactions could be explained by them only starting to pay attention when she started to cry (and not whatever before) and we don’t really hear how the flight attendant appeared to exchange, so an unsure partial story

    • Midnight Wolf@lemmy.world
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      12 hours ago

      So you feel that consuming a drink is worthy of forcing someone to leave?

      Yeah, they sure aren’t equals, but not in the order you think those two are.